About this role

Directly oversees one Towne Park account
Responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives
Understands and drives business metrics and performance measurements
Engaged in recruitment and hiring processes
Ensures guest/patient service experience is delivered consistently
Develops cohesive working relationships with clients’ staff members
Maintains regular communication with clients
Utilizes systems provided by Towne Park to control assets and expenditures

Associate’s degree preferred
Minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience
Knowledge of general business practices including accounting, human resources, and customer service
Must be able to drive manual transmission
Must have and maintain a valid driver’s license and clean driving record
For insurance purposes, must be at least 18 years of age
Ability to pass a criminal background, MVR and drug screen

Employees are eligible to enroll in medical, dental, and vision insurance
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Telemedicine benefits
Company-paid basic life and AD&D insurance
Short-term and long-term disability
401k retirement savings plan
Paid Time Off accrual of 0.0385 hours per hour worked up to a maximum of 80 hours per calendar year
6 paid holidays and up to 4 paid floating holidays

Account Manager – Valet & Parking Services

Key skills