Office Coordinator

Role Overview

• Responsible for ensuring patients receive friendly, efficient service
• Supervising the medical reception staff
• Planning and implementing operational processes of the front desk department
• Overseeing tasks that optimize workflow; providing suggestions to continually improve processes and the customer experience
• Maintaining and updating regular schedules and PTO for assigned staff in IHA’s electronic timekeeping system
• Organizing training materials for new employees and keeping materials up to date with any changes in procedures
• Hiring and training department staff
• Managing clerical audits, internal and external, for the office

Requirements

• High School graduate or equivalent
• Prefer Associate’s or Bachelor’s degree in relevant field (Management, Healthcare Administration, etc.)
• Minimum of 3-5 years’ experience working in a Medical Office
• Prior supervisory experience strongly preferred
• Proficient in operating a standard desktop and Windows-based computer system
• Demonstrated ability to work independently and supervise an office staff

Benefits

• Health insurance
• Paid time off
• Professional development opportunities
• Equipment allowances