Observe and report any performance, compliance or staffing related issues to supervisors
Manage and monitor patient flow, wait times, inventory levels and information logs
Monitor monthly productivity reports and report any deviations as necessary
Address any customer service related issues in a prompt and respectful manner
Promote team work, cohesiveness and effective communication among coworkers
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Administrative and clerical duties as necessary
Travel to additional sites when needed

High school diploma or equivalent
1 year or more of experience as a phlebotomist
In lieu of work experience, a Phlebotomy certification or completed training program must come from an accredited agency
In depth knowledge of phlebotomy duties, responsibilities and techniques
Proven track record in providing exceptional customer service
Reliable transportation and clean driving record if applicable
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Flexibility to work overtime as needed
Able to pass a standardized color blindness test

Phlebotomy Site Coordinator

Key skills