National Response Systems Effectiveness Manager

Role Overview

• Lead the day-to-day management and implementation of NRSE technical projects, specifically in the domains of ETC, Emergency Power (solar/backup generation), and Emergency Water;
• Manage project timelines, budgets, and deliverables, ensuring alignment with GSD’s Strategy 2030 and specific Country Work Programs;
• Coordinate technical assessments (e.g., warehouse power audits, connectivity surveys) and translate findings into actionable project plans;
• Oversee the execution of Port Preparedness strategy, delivering on relevant projects to support the strategy;
• Implement the Human Capital Strategy, focusing on the standardization and certification of professional responders at various levels;
• Facilitate training workshops, simulation exercises, and "train-the-trainer" programs to ensure local partners can operate and maintain their systems;
• Serve as an operational focal point for NDMOs, maintaining regular communication to ensure projects are co-designed and meet local needs;
• Collaborate with regional bodies (CDEMA, CEPREDENAC) to align national projects with regional standards and interoperability protocols;
• Coordinate with GSD’s internal technical teams (Innovation, Maritime, Aviation, Operations and Response) to deploy specialized assets effectively during project implementation;
• Liaise and coordinate with consultants and contractors to ensure follow up on project implementation;
• Deploy on short notice to disaster-affected areas to serve as a Coordination Manager in a GSD Disaster Response Team or technical liaison within an Emergency Operations Center (EOC);
• Facilitate the rapid integration of GSD surge assets (e.g., power, water, comms) into the national response structure during active emergencies;
• Develop, implement, and execute plans, processes, and projects in support of departmental strategy, maximizing efficient use of resources and ensuring shared vision;
• Support the professional development and growth of direct reports;
• Support critical decision-making processes, to include identifying issues and driving problem-solving, especially in resource-constrained and time-sensitive contexts;
• Support budgetary planning, control, and analysis for the NRSE Section;
• Prompt and action GSD’s core values of accountability, humility, and integrity in all work we conduct;
• Promote good stewardship of financial and other resources to achieve maximum benefit to those impacted by disaster or at risk of impact;
• Perform other duties as assigned.

Requirements

• Five (5) or more years of relevant management experience in humanitarian aid, disaster response, or development project management in the humanitarian sector;
• Three (3) or more years experience operating in Telecoms, Energy, or WASH in low-resource or emergency settings, preferably in an international context;
• Proven experience developing programs and teams for government entities, NDMAs, or regional bodies (CDEMA/CEPREDENAC) in the Caribbean or Central America.
• Advanced Degree in Disaster Management, International Development, Engineering, Logistics, or a related field; Or equivalent experience and training, depending on position
• ICS, 100, 200, 700, 800 is desired;
• Certification in project management is desired.
• Ability to converse on technical topics (radio systems, solar grids, water filtration) to bridge the gap between technical engineers and non-technical government stakeholders;
• Strong organizational skills with the ability to manage multiple complex projects simultaneously;
• Excellent communication and negotiation skills, with high cross-cultural competence;
• Proven ability to lead and motivate teams to produce quality results within challenging timeframes and ongoing change;
• Program oversight and management, development of programmatic policy, procedure, and guidelines;
• Ability to coordinate multiple projects simultaneously under pressure;
• Confident and effective written and verbal communication, to include presentation ability;
• Cultural awareness and the ability to work collaboratively with a wide array of stakeholders to build and maintain relationships;
• Discernment for confidentiality in relation to organizational, partner, and donor activities and communications;
• Strong organizational skills and the ability to rapidly shift tasks;
• Experience working and/or traveling domestically and internationally;
• Working knowledge of Spanish and/or French desired.

Benefits

• Up to 25 days of accrued vacation
• Up to 80 hours of annual sick leave
• Up to 80 hours of Military Pay and 30 Days Differential
• Medical, Dental and Vision (GSD covers monthly premium)
• Group Life and AD&D Coverage (GSD covers monthly premium)
• Retirement (Pre and Post Tax Options) and a Company Match
• Matches on Qualified 529 Plans
• Up to 14 Paid Holidays