Respond to employee and candidate inquiries, addressing questions, and fulfilling requests in a timely and professional manner.
Process time sheets, coordinating with payroll departments, and managing benefits administration (medical aid, pension, provident funds).
Preparation of employment contracts, notices, and documents.
Manage the mailing, scanning, and emailing of documents, and filing them accurately in appropriate employee records.
Act as the primary point of contact for daily staff queries, resolving minor grievances, and supporting industrial relations (IR) processes.
Prepare new-hire files, and coordinate onboarding activities, including HRIS access, bank enrollment, and building access.
Support New Hire Orientation and ensure all onboarding requirements are met.
Ensure the timely enrollment of employees in benefit programs and address any related inquiries.
Ensure adherence to the Basic Conditions of Employment Act (BCEA) and assisting with Employment Equity (EE) and Skills Development reporting.
Disciplinary processing, compliance with labor laws, assisting with any CCMA requests, offboarding employees, participation in grievances resolution, etc.
Partner with internal stakeholders on various HR projects, initiatives, and company events, contributing to the overall success of the HR team.
Being able to work independently and collaboratively, always with the highest attention to detail.

Candidates must live in Cape Town
Education: National Diploma or Bachelor’s Degree in Human Resources Management, Industrial Psychology, or Business Administration
Experience: 2 to 4 years of proven experience in an HR administrative or generalist capacity
Tech Skills: Proficiency with HRIS platforms and strong Microsoft Office Suite capabilities
Legal Knowledge: Solid, practical understanding of South African labor legislation (BCEA, LRA, EE Act)
Comfort in a fast-paced startup environment where priorities can shift quickly and responsibilities are broad
A service excellence mindset is a must
Exercise good judgment and maintain a positive and professional demeanor
Passion for challenging yourself with complex roles that have significant opportunities for growth and development
Desire to be in a high-achieving environment where you will create great value while growing your ability exponentially
Excellent written and verbal communication skills.

HR Coordinator

Key skills