Senior Director, Supplier Performance

Role Overview

• Provide strategic leadership for supplier performance, contractual compliance, inventory assurance, and supplier success across the Vizient Reserve program.
• Lead a high-performing team responsible for supplier onboarding, performance management, and retention while building executive-level supplier partnerships that strengthen supply resiliency and deliver value to clients.
• Collaborate across sourcing, contracting, operations, analytics, sales, and client-facing teams to ensure supplier commitments are achieved, operational excellence is maintained, and continuity of care is supported through effective program execution.
• Develop and maintain executive-level relationships with strategic suppliers to align business objectives with Vizient Reserve program requirements.
• Oversee supplier compliance with contractual obligations, including inventory commitments, reporting requirements, replenishment expectations, and disruption response protocols.
• Establish governance processes, performance metrics, and compliance monitoring to identify risks, drive corrective actions, and strengthen supplier accountability.
• Direct supplier inventory validation, operational readiness assessments, quality assurance activities, and capability reviews to ensure program integrity.
• Partner with sourcing and contracting teams to define operational requirements, inventory expectations, and performance standards during supplier negotiations.
• Develop supplier onboarding and retention strategies that accelerate implementation, strengthen engagement, and support long-term contract success.
• Lead supplier communication and cross-functional response efforts during market disruptions, serving as the executive escalation point to support continuity of care.
• Analyze supplier performance trends and provide strategic recommendations that enhance supplier engagement, operational processes, governance standards, and overall program effectiveness.
• Coach, mentor, and develop team members while fostering a culture of accountability, collaboration, operational excellence, and continuous improvement.

Requirements

• Relevant degree preferred.
• 10 or more years of relevant experience required, experience in healthcare supply chain leadership and/or healthcare sourcing preferred.
• Experience leading supplier relationship management, supplier performance, sourcing, contracting, or supply chain operations.
• Demonstrated experience managing complex supplier partnerships and executive-level client relationships.
• Strong knowledge of contract administration, supplier governance, compliance, and performance management.
• Experience leading cross-functional initiatives and driving operational process improvements.
• Excellent negotiation, communication, relationship management, and executive presentation skills.
• Demonstrated ability to analyze complex business issues, manage risk, and develop strategic solutions.
• Proven leadership experience with a track record of developing high-performing teams and fostering a collaborative culture.
• Willingness to travel.

Benefits

• comprehensive benefits plan