Independent, end-to-end management of multiple client accounts in CRM and email marketing
Designing, implementing and iterating flows and campaigns in Klaviyo
Analyzing performance data and deriving concrete, actionable optimizations
Making strategic decisions and representing them to clients and to me
Close collaboration with me on an equal footing — strategy and execution go hand in hand

Several years of demonstrable experience with Klaviyo in an e-commerce environment
Experience beyond standard welcome and abandoned flows — you’re also familiar with more complex cases
Deep understanding of how segmentation, timing, offers and design interact
Structured, independent working style without constant need for reassurance
Ability to justify decisions with solid reasoning and to stand behind them
Reads things thoroughly before starting (please include the sentence "E-Mail Marketing ist toll!" somewhere in your cover letter so we know you read this far)

CRM Account Manager – Klaviyo

Key skills