Act as FenX’s on-site technical lead and industrialization representative at customer factories, ensuring successful commissioning, ramp-up, and performance delivery.
Drive hands-on problem solving, coordinate stakeholders, and design/improve mechanical solutions for industrial and prototype equipment.
Serve as the key link between customer site, suppliers, and FenX teams (incl. Switzerland).
Hands‑on day-to-day technical support at customer factory; troubleshoot and resolve mechanical/process issues during commissioning and ramp-up.
Drive implementation of practical technical solutions to reach agreed factory performance and reliability targets.
Design, adapt and improve hardware solutions (prototype + industrial scale); support rapid iteration and testing.
Work closely with machinery suppliers on upgrades, extensions, and automation.
Ensure alignment between on-site activities and internal engineering teams (regular interactions and travels to Switzerland).
Maintain clear and structured reporting on technical issues, root cause analyses, corrective actions, implementation progress, and outcomes.
Capture learnings and standardize solutions for rollout to future customer factories.