Participate in collection and reconciliation processes, ensuring timely follow-up and resolution of outstanding payments
Submit invoices to customer portals such as Coupa, Ariba, and Tungsten
Build customer portals, set up and edit workflows, and upload customer invoices to third-party portals, ensuring compliance with client-specific requirements
Handle billing tickets and resolve any discrepancies
Communicate with internal and external customers to address billing inquiries
Monitor and reduce aging reports by following up on unpaid invoices

3+ years of experience in a BPO (experience in telecommunications is a plus)
Graduate of any Business – Finance related course from a reputable college/university
Proficiency in Microsoft Office applications, especially Excel
Experience with Intacct or similar ERP systems is a plus
Strong communication skills, both written and verbal
Attention to detail and high level of accuracy
Analytical skills for reviewing billing tickets and identifying trends
Excellent organization and time management abilities

Accounts Receivable, Billing Specialist

Key skills