Assist and provide support in collections;
Prepare and send reports of outstanding items;
Perform preventive (proactive) collection activities;
Send bank payment slips (boletos) to customers;
Send protest notifications to customers;
Send rental/lease receipts to customers;
Control, file and dispatch protest documents;
Issue and send letters of consent;
Monitor the return of ARs (proofs of delivery/return receipts) for letters of consent and protest documents sent;
Provide telephone support/customer service;
Process invoice return settlements in the system.

Required education: High school diploma
Preferred education: Technical course in Administration or currently pursuing a degree in Financial Management, Accounting (Sciences) or related fields.

Accounts Receivable Assistant

About this role