Oversee, review, complete, and process project management forms, documents, databases, and related information
Serve as a liaison for client project needs, providing guidance and recommended actions to internal Pace® teams to ensure successful project setup
Direct client calls and requests to the appropriate Project Manager for follow-up
Schedule and enter bottle orders into the container order system based on client sample needs
Review login dashboards and update information and confirmations as needed
Assist with project management and cross-functional initiatives, including budgets, timelines, materials, staffing, and project requirements
Interpret and apply department policies and procedures; assist with compliance to applicable laws, rules, and regulations with guidance as needed
Contribute to departmental efficiency by offering suggestions for improvements
Promote Pace’s mission through professional, courteous, and cooperative interactions with clients and coworkers

Bachelor’s degree in business administration, chemistry, biology, or a closely related field
One (1) year of customer service experience
Well-organized with strong attention to detail and task prioritization

Client Project Coordinator

Key skills