Own overall P&L responsibility for the Practice Area.
Set and monitor revenue, margin, and pipeline targets.
Work closely with Sales leadership and sellers to drive pipeline growth, shape opportunities, and support strategic deals.
Ensure predictable performance through disciplined commercial management.
Define and maintain a consistent go-to-market narrative across the Practice Area.
Enable Sales and Marketing with outcome-led propositions.
Own senior engagement with Microsoft and relevant partners to ensure alignment, programme leverage, and effective joint execution.
Set the strategic direction and continuously evolve the service portfolio across AI adoption, productivity, and communications.
Maintain standards, manage escalations, and embed continuous improvement across all projects and managed services.
Lead, coach, and develop the three Practice Leads.

Extensive experience in IT services/consulting, including senior leadership of a practice or service line (e.g., Head of Practice, Practice Lead, Service Line Director, or similar).
They should have P&L responsibility or significant revenue/target ownership in their current role.
Deep understanding of Microsoft’s Cloud, Data/AI, or Modern Workplace solutions, with experience shaping go-to-market strategies and service offerings.
Proven ability to drive sales pipeline (in partnership with sales teams) and oversee delivery quality in their domain.
Strong leadership track record – managing teams and developing talent.
Comfortable interfacing with executive stakeholders and front-line engagement with customers.
Proven collaborative approach, working cross-functionally with sales, delivery, and partners.
A strategic, entrepreneurial outlook – eager to “run their own business” within a larger context.
The kind of person who thrives on growth challenges and is motivated by building something and owning its success.
Open to leaving a larger, established company for a bigger role with more autonomy and impact.

25 days’ holiday (excluding bank holidays) + Your Birthday Off
Flexible working – it’s important to maintain a work/life balance, as such, we will consider any written request for flexible working
Top tech – Leading services and solutions aren’t just for our clients; we supply best-of-breed software and hardware for all our staff too
4x annual salary life assurance
Health cash plan
Retail discounts and other perks from major brands

Practice Director – Microsoft Cloud, AI Platforms

Key skills