Director of Child Support Enforcement

Role Overview

• Directs and coordinates administration of the Child Support Enforcement program, ensuring compliance with applicable rules, regulations and guidelines
• Prepares and monitors the program budgets
• Submits monthly reports to the CEO of Tribal Affairs on progress toward and/or needs to complete tasks and address priorities
• Ensures that the Child Support Enforcement Code reflects Ponca culture
• Reviews, updates, and implements policies, procedures and forms for establishing and notifying families of child support orders
• Reviews, updates, and implements policies, procedures and forms for income withholding orders
• Reviews, updates, and implements policies, procedures and forms for collecting, recording and distributing child support payments
• Reviews, updates, and implements policies, procedures and forms for confidentiality/safeguarding procedures and sanctions for not following procedures
• Maintain complete confidentiality and honor the Privacy Act in all activities.
• Reviews, updates, and implements policies, procedures and forms for maintenance of records that are compliant with federal regulations
• Reviews, updates and implements policies, procedures and forms for location of absent parents
• Review, updates, and implements policies, procedures and forms for establishment of paternity including voluntary acknowledgment procedures
• Reviews and updates cooperative agreements with states and other agencies for intergovernmental case processing
• Reviews, updates, and implements policies and procedures for establishment of performance targets that the Ponca Tribe would like to monitor
• Manages, supervises, and reviews Child Support Enforcement Staff, ensuring performance of duties in a timely manner for efficient operations of the child support program
• Possess the ability to relate to the clients in a professional manner, as well as with federal, state, judicial and other professional representatives
• Possess the ability to promote the program both internally and externally
• Attend trainings and meetings
• Travel is required, which includes some out of state travel

Requirements

• Bachelor’s degree in Social Work, Business or other related field; or four years related experience and/or training; or equivalent combination of education and experience
• Must be qualified to be bonded
• One year of bookkeeping, clerical and data entry skills
• One year of child support enforcement experience
• One year of program establishment/implementation.
• General knowledge of child support, court and office terminology
• Computer proficiency with Word, Excel spreadsheets, PowerPoint, and Access database programs
• Excellent written and oral communication skills
• Valid driver’s license and be insurable
• Successfully pass drug and alcohol testing, motor vehicle, education, character, and criminal background checks
• Able and willing to travel, including out of state travel.

Benefits

• Health insurance
• Professional development opportunities
• Paid time off