Own the commercial relationship for your client base with a focus on maintaining and growing revenue
Build and maintain strong relationships with your customer stakeholders
Meet with customers virtually and in person when appropriate to drive a consultative and partner-based sales approach
Achieve assigned sales targets by collaborating with customer success to deliver best-in-class brand protection services
Manage renewal of contracts, commercial discussions, and the annual customer contract and renewal cycle
Negotiate and execute contracts to maximize annual recurring revenue
Manage risk assessment plan for your account book with next steps and actions in place for accounts identified at risk
Keep Salesforce and other support tools updated with timely, relevant, and accurate information
Collaborate with sales team and other commercial team members to identify and grow opportunities within your account book
Keep up to date with all major product updates and be able to articulate their value to our clients

Previous experience in B2B Sales, Account Management, or Customer Success roles with commercial responsibility
Experience managing quotas and consistent sales performance regarding retention and revenue targets
Track record of meeting and exceeding revenue targets
Experience working in technology or SaaS companies, preferably in the IP space
Strong research, problem-solving and analytical skills
Ability to create clear messaging to articulate and promote the business use cases of new technology
Experience delivering business cases, account plans, and regular business reviews
Able to collaborate with cross functional teams
Demonstrable knowledge of procurement, contract process and negotiation
Willingness to travel about 25%

Account Manager

Key skills