About this role

Oversee a caseload of students assigned by the school to increase engagement (e.g., monitoring student log in, class attendance) through intervention (e.g., Learning Coach training, catch up sessions, time management)
Provide consistent proactive support to students using data resources
Provide support to students and Learning Coaches through the Onboarding (Strong Start) experience
Serve as primary point of contact between students and Learning Coaches and teachers and/or school administration
Pursue and apply continuous education and training to increase efficacy with the dynamic needs of their students and Learning Coaches

Two (2) years of college AND Two (2) years of experience in education OR Equivalent combination of education and related experience
Strong written and verbal communication skills
Excellent problem-solving skills
Organizations skills, multi-tasking abilities
Customer service focus
Adaptable and comfortable in a fast-paced work environment
Experience coordinating academically-oriented clubs and extra-curricular activities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Web proficiency
Familiarity with the online learning experience
Ability to travel 20% of the time
Ability to clear required background check.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Community Family Advisor

Key skills