Handle incoming and outgoing B2B Managed Account contacts with a professional, sales-focused approach.
Guide customers through the entire purchase lifecycle, providing presale consultations, design solutions, product recommendations, and after-sales support.
Meet with clients face-to-face in the Article HQ Atrium to represent the brand and support the sales process. Check it out here!
Support deal conversion and account growth by providing prompt, thorough assistance to the Sales Team and our customers.
Process quotes, sample/swatch requests, detailed invoices, and sales transactions.
Collaborate with Account Managers and Account Development Representatives (ADRs) to develop and execute outbound sales sequences.
Partner with cross-departmental teams to produce high-quality sales collateral (such as product decks) under tight deadlines.
Communicate clearly with the Logistics team to ensure smooth, on-time delivery services.
Work closely with the Returns and in-house Quality Assurance teams to resolve product reliability issues, returns, or replacements efficiently.
Maintain data integrity through daily CRM upkeep and administrative tasks.
Help develop and refine sales team best practices regarding the CRM, sales processes, and other internal systems.

2+ years of experience in specialty sales, customer service, or account support. Experience in furniture retail is a major asset.
Proficient with G Suite, Microsoft Office Suite, or equivalent productivity software.
Legally authorized to work in Canada and able to complete a criminal background check.
Eager to launch or advance a career in B2B sales, with a strong desire to build business development and account management skills.
A self-starter who takes immense ownership of their work and is highly motivated to learn, grow, and excel.
Confident when navigating problems and capable of delivering high-touch service to high-priority corporate clients with elevated expectations.
Excellent time management skills with a proven ability to prioritize tasks, meet tight deadlines, and thrive in a fast-paced environment.
A collaborative team player who naturally supports peers daily to drive collective, team-wide success.

The salary range is $45,000 to $51,000
Starting salary is determined by your transferable skills, knowledge, work experience, and the hiring team’s budget, which is based on business needs, market compensation data, and internal equity
When Article hits its annual financial goals, eligible employees will receive a cash bonus
4% RRSP matched contributions through Wealthsimple
15 vacation days
6 well-being (sick) days
1 Inclusion and Diversity Day
Hybrid work with 3 days a week in the office
Work remotely (anywhere in the world) for up to 3 weeks
Excellent extended health and dental benefits packages
$1000 health/lifestyle spending account for your total physical and mental well-being
TELUS Health App
Mental Health Assistance/Counseling
Virtual medical appointments
The Article HQ is a converted warehouse, with an open accessible layout, where you can work from an Article sofa, collaboration spaces, or a private meeting room
Standup desks can be requested
Well-stocked kitchens filled with snacks, premium coffees, and teas (and ALL the milks)
Onsite fitness equipment, change rooms with showers (towel service), and indoor secure bike storage
A dog-friendly office. If you have a well-behaved, well-socialized pup, they’re welcome too
45% discount (15% for friends and family, too) on our whole product offering

B2B Sales Assistant

Key skills