Assistant Account Manager
Nairobi, Nairobi County, Kenya
Full Time
3 hours ago
No Sponsorship
Key skills
CRMCommunicationAccount Management
About this role
Role Overview
- Support the Account Management function by ensuring strong administrative coordination
- Maintain account-management trackers and account records
- Update account-health reports and dashboards
- Schedule governance meetings, service reviews, and client check-ins
- Prepare meeting packs, agendas, and supporting documentation
- Track outstanding invoices and collections status
- Coordinate routine client communications
- Maintain accurate reporting and visibility
Requirements
- Strong organizational skills
- High attention to detail
- Excellent written communication
- Strong follow-up discipline
- Good stakeholder coordination ability
- Proficiency in CRM and reporting tools
- Strong administration and documentation skills
- Ability to manage multiple priorities simultaneously
- Financial and collections awareness
- Process-oriented mindset
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development