Manage dealer relationships within a geographic territory to achieve key objectives while offering support on all GM Financial initiatives.
Work on a team of five to eight SAMs and gain account management experience with job-shadowing, roleplaying, credit underwriting and assessments to prepare you for the consultative sales field assignment.
Develop strong personal networks of business professionals within GM Financial and the automotive industry.
Act as a liaison between the dealer and the Credit Center, Funding, Commercial Lending and other functional areas to resolve issues by partnering with subject matter experts.
Analyze dealer-specific data using reporting tools and take appropriate action.
Identify and resolve dealer issues presenting excessive risk to GM Financial, such as portfolio issues, fraud and dealer agreement violations.
Professionally represent the brand and demonstrate our captive value proposition.

Bachelor’s degree strongly preferred or extensive relevant experience.
Leadership experience in the classroom, community or workplace; formal management experience is not required.
2+ years of sales, account management or auto finance experience is considered a plus.
Must have strong interpersonal and people skills.
Must possess the ability to make quality decisions independently.
Ability to meet deadlines consistently and prioritize effectively.
Ability to overcome rejection and setbacks.
Excellent communication skills, including verbal, written and presentation.
Self-motivated with an ability to work both independently and collaboratively to drive change in your assigned market.
Please note that you will be required to remain in your initial placement location after completion of the SAM program for 18 months before applying to internal roles.
Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
Understanding of responsible AI use, including ethics and data protection

Strategic Account Manager

Key skills