You will get to work with our Collections Lead, Head of Underwriting , CRO, CEO and also the most senior people representing our clients.
You will have a major impact on the Uncapped bottom line and give us a platform for growth by ensuring we minimise our losses and maximise cash flow for investing in the growth of our portfolio.
You need to get a kick out of working in a fast-paced, solutions-oriented environment. Finding the problem is half the battle, coming up with the solution is the prize.
The customer-facing side of the business is central to what we do. We care about each and every one of our borrowers. Their delight is our success. Your interactions with them inform how we grow our business. You’re not a cog in the machine: you’re a source of information on how we can get better.
You will join a growing team where your day-to-day is dynamic and employee input into operations is valued. Joining the customer-facing side of the business is a really important task
happy customers are a vital part of our success!
You will be interacting with new and existing customers on a daily basis, ensuring they enjoy a seamless and great experience. Problem-solving, keeping a calm head, and having a ‘can-do’, friendly attitude are essential.
You will need to be well-versed in having difficult conversations with company owners with a view to finding solutions for both parties.

You have previous experience in a Collections role
You enjoy speaking with customers and having challenging conversations
You have excellent communication skills via the phone, email and live chat
You have a passion for customer service
You’ll show sensitivity and courage to help find the best solutions for our customers who are struggling
You enjoy problem-solving and thinking creatively and independently

Unlimited holiday: we believe that well-rested and happy people make the best employees
Competitive compensation plan
Personal growth fund: Raise your game from great to spectacular
Monthly recognition and awards: Celebrate wins big and small
The opportunity to make a big impact every day on the lives of European and US entrepreneurs.
Optional workspaces in Warsaw, London and Atlanta
We can only consider applications from candidates eligible to work in Lithuania without requiring visa sponsorship.

Collection Specialist

Key skills