Financial Aid Support Professional – One Stop Specialist
Grand Rapids, Michigan, United States of America
Full Time
2 hours ago
$20 USD
No Visa Sponsorship
About this role
Role Overview
- Responsible for the day-to-day customer service functions of the RJF Hall Student Services area.
- Assist prospective, new, and current students in all aspects of the enrollment and financial aid processes.
- Assist with various admissions, enrollment and financial aid functions.
- Serve as the resident expert on financial aid processes.
- Assist in the supervision of student employees.
Requirements
- Associates degree required or comparable combination of relevant education and experience
- Fluency in Spanish preferred
- Minimum of three (3) years of experience in a customer service position required, preferably in higher education
- Experience working with the administration of federal student financial aid programs and admissions preferred
- Excellent proofreading skills and have aptitude for detailed work.
Benefits
- Six health insurance plan options, including one with no health insurance premiums.
- Enjoy substantial vacation time .
- Access resources for physical and mental wellbeing, and an onsite gym membership .
- Career development and educational opportunities .
- Secure your future with our retirement options including a state retirement plan .