Documents business requirement for enhancement or defect/fix
Creates Unit/System Test Cases in accordance with RH procedures
Communicates Business Requirements as required to other BSAs or SWEs
Perform Unit/System Testing as required; ensure test results are evaluated as Pass/Fail and documented
May be responsible for implementing system/configuration changes
Creates basic ad-hoc reports or queries in support of system functionality or user requirements
Assists in development of new business processes to support system defect fixes, upgrades, and enhancements
Works with support groups to provide integrated system support
Provides post-implementation support and enhancement/defect documentation as needed
Assists with customer training as needed
Provides maintenance and configuration of user tables
May assist development team with pre-QA testing (App)
Ensures that business processes, policies, and procedures are supported by proposed System solutions
Documents different options for solutions
Works with business development and QS teams to confirm solutions meet business requirements
Participates as a team member on special projects
Collaborates with technical resources to resolve basic system issues
Solves basic business problems as needed
Documents, leads reviews, and obtains formal approval from Business Owners, Development and QA for requirements for new systems or enhancements
Creates functional and system requirements for small scale changes

AA or Certification degree in related field or equivalent experience
MS Office Suite
Subject matter knowledge in a related line of business
SQL knowledge preferred
complete SDLC lifecycle experience
functional experience department dependent business objectives (Visio, Collaboration Tools
Talking, Video, Virtual Meetings)
Working knowledge of enterprise level applications
Experience in PeopleSoft HCM and/or Time and Labor preferred
Experience in ERP/SaaS for HCM/Payroll/Time or knowledge of multiple enterprise applications preferred
PeopleSoft Upgrade Experience preferred
Ability to interact and communicate with customers of varying levels of expertise
Ability to communicate technical information to non-technical users
Ability to communicate business process to technical resources
Ability to create simple process flow diagrams or flowcharts that demonstrate business or system process flow
Ability to gather requirements
Ability to create test plans
Ability to prioritize job responsibilities
Demonstrated Customer Service abilities
Knowledge of business systems software
Knowledge of Software Development Lifecycle
Ability to write simple queries and reports
Ability to work to a project plan, meeting established deliverables and timelines
Ability to execute based upon directions from senior team member
Adaptability and demonstrated good judgment

Business Systems Analyst I

Key skills