Business Systems Analyst II

Role Overview

• Provide solutions in support of the current production systems including applying judgement when investigating and resolving more complex user questions
• Creates complex ad hoc reports or queries in support of system functionality or user requirements
• Implements new business processes to support system defect fixes, upgrades, and enhancements
• Partners with support groups to provide integrated system support
• Oversees and provides guidance to more junior Business Systems Analysts in all day-to-day application and production issues
• Provides post-implementation support and enhancement/bug documentation as needed
• Prepares, initiates, and drives customer training as needed
• May provide maintenance and configuration of User tables
• Documents business requirement for medium to complexed enhancement or defect/fix
• Creates Test Plan and Test Cases in accordance with RH procedures
• Communicates Business Requirements for medium to complexed enhancements/defects as required to other BSAs or SWEs
• Perform Unit/System Testing as required for medium to complexed enhancements/defects; ensure test results are evaluated as Pass/Fail and documented
• May implement system/configuration changes medium to complexed enhancements/defects
• Develops system documentation and requirements in the design of new simple to medium systems or enhancements
• Creates functional and system requirements for medium scale changes, potentially including propose screen layouts, validation requirements and error messages
• Assesses upstream and downstream impacts of system changes and communicates with other departments/team to ensure an integrated solution
• Ensures that business processes, policies, and procedures are supported by proposed System solutions
• Documents different options for solutions
• Identifies alternatives to solve business problems and proposes business processes and procedure modifications as needed
• Works with the business development and QS teams to confirm solutions meet business requirements
• Participates in or sometimes leads special projects
• Collaborates with technical resources to resolve complex system issues
• Ensures application systems are aligned with user needs, may exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results on small to medium special assignments
• Leads small to medium projects on functional area

Requirements

• AA or Certification degree in related field or equivalent experience
• 2+ years of business functional area experience, including 3+ years' experience with Business Applications
• Experience in PeopleSoft HCM and/or Time and Labor preferred
• Experience in ERP/SaaS for HCM/Payroll/Time or knowledge of multiple enterprise applications preferred
• PeopleSoft Upgrade Experience preferred
• MS Office Suite
• Security administration
• strong SQL knowledge
• complete SDLC experience
• Java / .Net experience
• Relevant business acumen
• functional experience: (Visio, Collaboration Tools
• Talking, Video, Virtual Meetings)
• Working knowledge of enterprise level application
• Ability to interact and communicate with customers of varying levels of expertise
• Ability to communicate technical information to non-technical users
• Ability to communicate business process to technical resources
• Ability to create complex process flow diagrams or flowcharts that demonstrate business or system process flow
• Ability to gather requirements effectively; document requirements and confirm observations with business owners
• Ability to perform fit/gap analysis based on requirements
• Ability to create detailed and thorough test plans for medium-sized initiatives
• Ability to prioritize job responsibilities
• Demonstrated Customer Service abilities
• Demonstrated problem solving skills
• Knowledge of business systems software
• Knowledge of Software Development Lifecycle
• Ability to write complex queries and reports
• Ability to develop a project plan, meeting established deliverables and timelines
• Ability to execute based upon directions from senior team member
• Ability to provide guidance to lower-level personnel
• Ability to conduct training
• Ability to create thorough documentation
• Ability to conduct meetings, gather information and present status
• Adaptability and demonstrated good judgment

Tech Stack

• ERP
• Java
• SDLC
• SQL

Benefits

• group health insurance benefits (medical, vision, dental)
• FSA and HSA healthcare accounts
• life and accident insurance
• adoption and fertility assistance
• paid parental leave of up to 6 weeks
• short/long term disability
• paid time off for vacation, personal needs, and sick time
• up to 17 days of Choice Time Off (CTO) per calendar year
• up to 11 paid holidays per calendar year
• opportunity to contribute to company 401(k) savings and investment plan or deferred compensation plan (if eligible) with an employer match of 100% on the first 3% of contributions