IT Dispatcher – Service Coordinator
Ferndale, Michigan, United States of America
Full Time
2 hours ago
No Visa Sponsorship
Key skills
Communication
About this role
Role Overview
- Answering phone calls
- Client communication
- Scheduling onsite visits
- Creating tickets
- Replying to emails
- Monday
- Friday schedule
Requirements
- Customer Service experience
- Proficient typing skills
- Friendly and positive attitude
- Self-motivated
- Strong multi-tasking and organizational skills
- Ability to work in a fast-paced environment
- Problem solver
- Reliable internet connection
- Bachelor's degree (Good To Have)
- Call center experience (Good To Have)
- MSP experience (Good To Have)
- Familiarity with ConnectWise PSA (Good To Have)
Benefits
- Full Medical Benefits
- 2 Weeks Paid Vacation
- Quarterly Bonus and Reviews
- Full Time
- Dental & vision insurance
- 401(k) matching