Linux Support Engineer
Porto, Porto, Portugal
Full Time
7 hours ago
$26,000 - $30,000 EUR
Key skills
ApacheLinuxNGINXPythonUnixBashCommunication
About this role
Role Overview
- You will be serving as the first point of contact for customers seeking technical assistance over the phone or email, providing first level contact and conveying resolutions to their issues.
- You will be also responsible for performing remote troubleshooting through diagnostic techniques and investigating user problems (systems, hardware or software) identifying their source, determining possible solutions in cooperation with support teams and advising user on appropriate action.
Requirements
- Computer Engineering, Computer Science degree or IT High School diploma.
- Good knowledge of Linux Server.
- Good knowledge of Web and Application Server (Tomcat, Nginx, Apache).
- Basic knowledge of framework HA (Veritas/Monit/RHCS).
- Ability to troubleshoot and diagnose problems and to analyze log.
- Good knowledge of scripting (Bash or Python on a UNIX or Linux platform).
- Good English skills.
- Teamwork and excellent communication skills.
Tech Stack
- Apache
- Linux
- NGINX
- Python
- Unix
Benefits
- Salary range: € 26.000-30.000 gross per year, depending on experience.
- Compensation for weekend and holiday shifts: 65€ per day.
- Health Insurance management (with dental cover).
- Meal Allowance of € 10,00 per working day.
- Udemy and LinkedIn Learning account for self-paced learning.
- Remote working & Transportation allowance: 60€ per month.
- A one-time bonus of 100€ for home workstation.