Engineer II – Site Reliability

Role Overview

• Operate Temporal infrastructure in production
• deploy updates, monitor cluster health, respond to alerts, and maintain availability across multiple environments using Helm, Kubernetes and FluxCD
• Automate operational work
• write scripts and workflows that make deployments, upgrades, scaling operations, and troubleshooting repeatable and safe; reduce manual toil over time
• Support capacity planning and performance tuning
• track resource utilization, identify bottlenecks, tune configuration for better performance and contribute to capacity forecasts under guidance
• Build observability
• instrument services with metrics and logs, improve dashboards, and refine alerting so the team can catch problems before they impact users
• Contribute to on call rotation
• participate in incident response, learn how to triage and escalate issues effectively, write runbooks that help the next person on-call
• Learn GitOps workflows
• work with FluxCD to manage infrastructure-as-code, submit pull requests for configuration changes, and understand how declarative deployment pipelines work
• Troubleshoot operational issues
• investigate deployment failures, connectivity problems, performance degradations, and work with teammates to determine root cause and preventive fixes
• Partner with consuming teams
• help internal engineers onboard to Temporal, answer questions, debug integration issues, and contribute to documentation that makes adoption easier
• Grow your infrastructure skills
• work with PostgreSQL, AWS/GCP, Kubernetes networking, Helm chart management, certificate rotation, secret management and distributed systems operations under mentorship

Requirements

• 3+ years in DevOps, SRE, platform engineering or infrastructure roles
• you've worked on production systems and understand the basics of running services reliably
• Kubernetes fundamentals
• you've deployed services to Kubernetes, understand pods/deployments/services, and can debug basic cluster issues; you don't need deep expertise but should be comfortable navigating kubectl and reviewing YAML
• Helm experience
• you've used Helm to deploy applications, understand charts and values files, and can troubleshoot failed releases
• Some infrastructure-as-code experience
• you've used tools like Terraform, Ansible, or GitOps workflows (FluxCD, ArgoCD) to manage infrastructure declaratively rather than clicking in consoles
• Cloud platform exposure
• you've worked with AWS or GCP in some capacity; you understand basic compute, networking, and storage primitives but don't need to be an expert
• Scripting ability
• you can write scripts (Bash, Python, Go) to automate repetitive tasks and build simple tooling
• Basic understanding of stateful systems
• you've worked with databases (PostgreSQL preferred) or other persistent services and understand backups, schema management, and connection handling at a foundational level
• Willingness to learn and ask for help
• you're comfortable saying "I don't know" and diving into unfamiliar territory with support from teammates.

Tech Stack

• Ansible
• AWS
• Cloud
• Distributed Systems
• Google Cloud Platform
• Kubernetes
• Postgres
• Python
• Terraform
• Go

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe