Apply principles of KAIZEN to continuously improve sales capabilities
Lead the Learning Roadmap & Trainings by rolling out the Commercial Excellence Academy
Design and execute commercial training programs aligned to business priorities
Identify capability gaps through performance data, field feedback, and stakeholder inputs
Develop/support in building learning modules for frontline teams
Deliver high-quality training sessions (classroom, virtual, and on-the-job)
Ensure translation of training into action
Partner closely with Sales team to customize training interventions
Drive adoption of commercial tools and systems through focused training
Track training effectiveness through assessments and feedback
Facilitate knowledge sharing sessions
Coordinate with internal and external trainers/partners
Assist in managing capability calendars, budgets, and logistics
Build strong engagement with frontline teams
Coordinate and execute all capability programs while supporting recognition programs

At least 3 years of experience as commercial trainer
At least 5 years of experience in a commercial role within FMCG/spirits industry
Strong analytical skills and ability to manage end-to-end processes
Entrepreneurial and strategic & conceptual thinker
Strong, persuasive verbal and written communication skills
Ability to navigate effectively, influence and thrive in a multicultural and diverse matrix structure
Demonstrated flexibility and adaptability
Team player with a strong collaborative approach
Customer focused, people and results oriented
Critical thinking, analytical and decision-making abilities
Good analytical skills with the ability to work within a deadline and deliver commercial KPIs
In-depth understanding of retailers in a global market
Fast learner, able to work independently
Passionate, energetic and enthusiastic
Excellent communication and interpersonal skills

Manager, Commercial Capability

Key skills