Conduct daily cold and warm outreach via phone to targeted B2B prospects
Identify and engage organizations involved in managing, maintaining, or servicing physical security systems
Navigate gatekeepers and organizational structures to reach key decision-makers, including: Operations Managers, Service Directors, Business Owners, Security Operations Leaders, Other relevant stakeholders
Clearly communicate how our AI-powered SaaS platform helps organizations: Streamline service operations, Improve system reliability, Enhance maintenance efficiency, Automate monitoring and diagnostics, Scale security service programs
Schedule qualified discovery meetings and product demonstrations for the sales team
Ensure prospects align with our ideal customer profile and business objectives
Accurately document all outreach activities, call notes, prospect interactions, and meeting details within HubSpot

Minimum of 5 years of proven B2B outbound sales, cold calling, telemarketing, or appointment-setting experience
Demonstrated success booking meetings with decision-makers
Experience in SaaS, security technology, field service management, or related industries is highly preferred
Native-level English fluency with clear, professional, and articulate verbal communication
Strong ability to build rapport quickly over the phone
Excellent objection-handling and persuasion skills
Professional and confident communication style suitable for B2B audiences in North America and other English-speaking markets
Hands-on experience using HubSpot CRM, including: Contact management, Activity logging, Task management, Pipeline updates
Proficiency in: Microsoft Excel (sorting, filtering, tracking, reporting), Microsoft Word (documentation, script editing, reporting)

Outbound Sales Development Representative

Key skills