Project Manager - Engineering & Product

Eaton Square is seeking an experienced Programme/Project Manager to lead the delivery of complex, multi-stream initiatives across product development, integrations, and customer implementations. This role is responsible for translating strategic objectives into executable delivery plans while ensuring quality and compliance standards are met.

Responsibilities:

• Own end-to-end delivery across multiple concurrent projects (product, integrations, customer implementations)
• Translate strategic roadmaps into clear delivery plans with defined milestones, dependencies, and risks
• Drive delivery cadence (planning, stand-ups, reviews, retrospectives) and ensure consistent use of frameworks
• Maintain visibility of programme health across scope, timelines, budgets, and KPIs
• Align cross-functional priorities and resolve resource conflicts
• Act as the key link between technical and non-technical stakeholders
• Provide concise reporting to leadership, including status updates, risks, and mitigation plans
• Proactively identify and manage risks, issues, and dependencies across projects
• Balance trade-offs across scope, time, and quality, ensuring timely escalation where needed
• Continuously improve delivery processes and ways of working
• Ensure strong documentation, runbooks, and operational readiness
• Support incident management, release governance, and operational planning
• Lead delivery of customer-facing projects from initiation through to completion
• Coordinate internal teams and external stakeholders to meet customer commitments
• Translate customer requirements into structured delivery plans and manage expectations throughout
• Support pre-sales and scoping activities to ensure viable, deliverable solutions
• Lead change management and post-delivery reviews to drive continuous improvement
• Ensure delivery aligns with regulatory and compliance requirements (e.g. MDR, ISO, data protection)
• Partner with QA and Engineering to maintain high standards of quality and safety

Requirements:

• 5+ years' experience in programme/project management within software environments
• Proven track record delivering complex, multi-stream projects
• Strong understanding of Agile and hybrid methodologies (Scrum experience advantageous)
• Ability to operate in ambiguity and bring structure to delivery
• Excellent stakeholder management and communication skills
• Strong collaboration with engineering teams (technical literacy required)
• JIRA or similar delivery tracking tools
• Confluence or equivalent documentation platforms
• Awareness of CI/CD and modern engineering workflows
• Structured and organised, with a focus on clarity over bureaucracy
• Confident in constructively challenging teams to improve outcomes
• High ownership, accountability, and delivery focus
• Pragmatic, balancing process with pace
• Calm and effective under pressure
• Experience within healthcare or other regulated industries
• Familiarity with compliance frameworks (e.g. MDR, ISO/IEC standards)