Support the evolution of our internal communications infrastructure towards a more digital engagement model
Understand the business and employee needs to utilize the right communications tools and channels for engagement, awareness, and collaboration
Support strategy and delivery of high-quality communications, including drafting content, via a range of channels
including video, webcasts, newsletters, intranet, e-mail, digital design, and enterprise social media – working with CE colleagues
Collaborate with Communications and Engagement Pillar clients – Global, Area, and Function CE leadership to understand their communications needs and expectations
Assist global leaders in achieving the CE strategic objectives and transformation goals
Build and maintain business relationships with regional and global stakeholders, providing communications support and advice on GDS capabilities
Partner with communications heads to align internal communications with all relevant tools and processes
Ensure accuracy, clarity, and consistency across all internal and executive communications
Contribute to the operational excellence of the Communications and Engagement Pillar through support in resourcing, capacity management, quality management, and efficiency goals
Support innovation and process streamlining within the pillar, keeping clients’ requirements in mind
Support a culture of agile ways of working
Develop and maintain positive relationships and high levels of engagement with stakeholders
Contribute to leading practices within the pillar and share knowledge with the team
Support performance reviews and talent management processes
Requirements
Approximately 12-15 years of relevant experience
Demonstrated knowledge and skills in communications and engagement
Graduate degree – preferably in English literature, Mass communication, Journalism, or related fields
Experience in advising senior stakeholders
Business acumen to understand leadership strategy and translate it into deliverables
Knowledge of global business fundamentals, competitive analysis, and cross-cultural sensitivities
Proficiency in MS Office – Word, PowerPoint, and Excel
Familiarity with Content CMS, communications analytics, video scripting, SharePoint, Viva Engage is desirable