Associate Director – Communications and Engagement

Role Overview

• Support the evolution of our internal communications infrastructure towards a more digital engagement model
• Understand the business and employee needs to utilize the right communications tools and channels for engagement, awareness, and collaboration
• Support strategy and delivery of high-quality communications, including drafting content, via a range of channels
• including video, webcasts, newsletters, intranet, e-mail, digital design, and enterprise social media – working with CE colleagues
• Collaborate with Communications and Engagement Pillar clients – Global, Area, and Function CE leadership to understand their communications needs and expectations
• Assist global leaders in achieving the CE strategic objectives and transformation goals
• Build and maintain business relationships with regional and global stakeholders, providing communications support and advice on GDS capabilities
• Partner with communications heads to align internal communications with all relevant tools and processes
• Ensure accuracy, clarity, and consistency across all internal and executive communications
• Contribute to the operational excellence of the Communications and Engagement Pillar through support in resourcing, capacity management, quality management, and efficiency goals
• Support innovation and process streamlining within the pillar, keeping clients’ requirements in mind
• Support a culture of agile ways of working
• Develop and maintain positive relationships and high levels of engagement with stakeholders
• Contribute to leading practices within the pillar and share knowledge with the team
• Support performance reviews and talent management processes

Requirements

• Approximately 12-15 years of relevant experience
• Demonstrated knowledge and skills in communications and engagement
• Graduate degree – preferably in English literature, Mass communication, Journalism, or related fields
• Experience in advising senior stakeholders
• Business acumen to understand leadership strategy and translate it into deliverables
• Knowledge of global business fundamentals, competitive analysis, and cross-cultural sensitivities
• Proficiency in MS Office – Word, PowerPoint, and Excel
• Familiarity with Content CMS, communications analytics, video scripting, SharePoint, Viva Engage is desirable

Benefits

• Competitive salary
• Flexible working hours
• Professional development budget
• Home office setup allowance
• Global team events