Lead, motivate, and develop a high-performing, remote team to deliver against SMART objectives and KPIs
Foster a positive, inclusive, and supportive team culture aligned with DofE values and behaviours
Oversee delivery standards, ensuring consistency, quality, and compliance across your team’s portfolio
Support your team to identify and engage new Licensed Organisations, particularly those supporting strategic growth and accessibility
Build and maintain senior stakeholder relationships across partner organisations
Analyse performance data and KPIs to drive decision-making and implement improvement plans
Oversee grant processes, including approval, monitoring, and evaluation of funded projects
Ensure effective delivery of training pathways across the network
Lead and support network engagement activities such as meetings and events
Collaborate with leadership colleagues to implement business plans and strategic initiatives
Contribute to national projects, innovation, and continuous improvement initiatives
Represent the organisation externally, staying informed on policy developments and sector trends

Proven experience leading and developing geographically dispersed teams
Strong track record of coaching and supporting team members to achieve results
Experience managing multiple projects and priorities—ideally within the third sector
Skilled in project planning and delivery with strong attention to detail
Experience using data and insights to inform strategy and performance
Commitment to quality, continuous improvement, and impact measurement
Inspiring and empowering leadership style
Strong decision-making skills grounded in evidence and analysis
Passion for increasing access and removing barriers for marginalised young people
Self-motivated, resilient, and positive with the ability to work independently
Excellent problem-solving and analytical skills
Strategic thinker with flexibility and adaptability
Strong communicator, able to influence stakeholders at all levels
Excellent project management and prioritisation skills
Highly organised, solutions-focused, and impact-driven

We offer excellent staff benefits including a generous pension contribution
Employee assistance programme
Healthcare cash plan
Volunteer leave
25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year
Buy additional annual leave
Benefits discount website
Death in service benefit 4 x salary
Incapacity benefit
Generous family leave
Sick leave

Operations Manager

Key skills