Manage a team of clinical staff supporting clinical studies.
Ensure projects are well-resourced, and employees are trained and meeting objectives.
Plan, assign, and direct work.
Assess performance, guide professional development, reward and discipline employees, and resolve employee relations issues.
Participate in hiring by reviewing candidates and conducting interviews.
Ensure new employees are properly onboarded and trained.
Ensure staff have the necessary materials, system access, and training.
Oversee the execution of training plans and SOP reviews.
Assign staff to clinical studies based on their experience and training.
Regularly review and evaluate the quality of staff's clinical work.
Identify quality risks and create corrective action plans.
Ensure staff meet workload and quality metrics through regular reviews and reports.
Work with other clinical teams and leadership to manage project challenges and provide excellent customer service.
Participate in departmental quality or process improvement initiatives.

Bachelor's degree in a scientific discipline or healthcare preferred.
Prior clinical trial experience, preferrably as CRA or related clinical operations roles, including management/leadership roles, or an equivalent combination of education, training, and experience.
In-depth knowledge of clinical research regulatory requirements (e.g., GCP, ICH guidelines).
Advanced English, strong communication skills.

FSP Line Manager, Clinical Operations

Key skills