Manager, Technical Support Engineering
India
Full Time
6 hours ago
Visa Sponsorship
Key skills
SalesforceCollaboration
About this role
Role Overview
- Driving World-Class Service: Establishing and enforcing operational and metric rigor
- Building High-Performance Culture: Cultivating a collaborative and rewarding team culture
- Ensuring strong cross-organizational collaboration and leading global process standardization
- Leading and executing key transformational initiatives for efficiency and business impact
Requirements
- Minimum of 8+ years in Technical Support
- At least 2+ years in a management role leading technical teams
- Proven experience managing teams responsible for Product Support
- Strong working knowledge of the Salesforce/Slack platform
- Proficiency with enterprise-level support tools and technologies
Benefits
- Competitive salary
- Flexible working hours
- Professional development resources
- Paid time off
- Technical training and mentorship