Manage U.S. absence and health management programs
Serve as the strategic and operational owner of absence policy standards
Ensure compliance, consistency, scalability, and a positive associate experience
Act as TPA relationship owner, overseeing U.S. leave and disability operations
Identify and escalate alignment issues between policy intent, system configuration, payroll treatment, and employee communications
Support communication strategy and execution for absence, leave, and health management programs
Maintain process documentation, training materials, and knowledge content
Partner with HR shared services, HR Technology, Payroll, and external vendors to resolve administration issues
Analyze key absence and health metrics and provide recommendations for decision-making

Bachelor’s degree required
5+ years of progressive experience in absence management, leave administration, disability, or health & welfare benefits
Strong working knowledge of U.S. leave programs (FMLA, ADA, STD/LTD, state leaves)
Experience managing enterprise vendors and complex stakeholder environments
Experience with Workday Leave and Time Off modules and HR case management tools (e.g., ServiceNow) highly preferred
Global or multi-country benefits experience, including statutory compliance and harmonization efforts
Strong analytical skills with ability to interpret absence and health data trends
Proven ability to operate at both strategic and executional levels in a transformation environment
Highly organized, detail-oriented, and capable of managing competing priorities.

Program Manager – Benefits

Key skills