Defines and maintains program strategies commensurate with the level of risk, size, and complexity
Responsible for providing input and recommendations on multi-year business plans
Facilitates meetings with executive management and project/program sponsors
Prepares reports that provide stakeholders and management with status updates
Performs analyses, root cause identification and development and recommendation of key work products
Negotiates agreements, settles disputes equitably and diffuses situations
Negotiates program tradeoffs with IT and the business
Adheres to EPMO processes, procedures, controls, standards, tools, and templates
Drives the adoption and sustainment of changes within the organization
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled

Bachelor's degree; OR 4 years of relevant education and/or experience
6 years of project and/or program management experience
Proficient experience in Principles of Project, Program or Portfolio Management
Proficient knowledge of program efforts management tools and methodologies
Understanding and demonstrated application of risk management policies and procedures
Knowledge of program management methodology and techniques
Experience maintaining and reporting on work effort(s) budgets/methodologies
Proficient experience in USAA's change management methodology or similar industry change management methodology
Demonstrated experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals

Senior Program Manager

Key skills