Senior Program Manager II

Role Overview

• Serve as the primary program and product lead supporting OCIO leadership for Salesforce-based modernization and digital transformation initiatives.
• Lead and manage a multidisciplinary team of AI-enabled developers, Salesforce engineers, architects, and product specialists responsible for rapid application delivery and modernization efforts.
• Own end-to-end product strategy, roadmap development, backlog prioritization, sprint planning, release management, and delivery execution.
• Drive accelerated solution delivery through AI-assisted software development practices, low-code/no-code capabilities, automation, and modern DevSecOps methodologies.
• Translate mission needs and business challenges into actionable product requirements, epics, user stories, and measurable outcomes.
• Oversee Salesforce platform modernization efforts, including Service Cloud, Experience Cloud, custom application development, workflow automation, and platform integrations.
• Establish and maintain Agile delivery practices across development teams, leveraging Scrum, Kanban, or SAFe frameworks to enable continuous delivery and rapid iteration.
• Partner with business stakeholders, technical teams, and executive leadership to identify modernization opportunities and prioritize high-value capabilities.
• Champion the adoption of AI-enabled development tools, intelligent automation, and decision-support capabilities that improve developer productivity and mission effectiveness.
• Coordinate cross-functional teams to modernize legacy applications, streamline business processes, and improve user experience.
• Establish program governance, performance metrics, reporting mechanisms, and executive communications to ensure transparency and alignment with organizational priorities.
• Manage program risks, dependencies, resource planning, and stakeholder engagement to maintain schedule, budget, and performance objectives.
• Foster a culture of innovation, continuous improvement, and rapid experimentation while maintaining security, compliance, and governance requirements.

Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related discipline.
• 8–10 years of experience in program management, product management, digital transformation, or enterprise application delivery within federal or large-scale enterprise environments.
• Active Secret clearance required.
• Salesforce Administrator Certification and PMP (Project Management Professional) certification required.
• Must be local to the DMV area with the ability to support onsite requirements in Washington, DC.
• Proven experience leading Salesforce implementation, modernization, or product delivery programs, along with a strong background in enterprise application modernization, workflow automation, and business process transformation.
• Experience managing Agile software development teams and successfully leading cross-functional teams including developers, architects, product owners, and business stakeholders in fast-paced, iterative environments.
• Demonstrated ability to translate complex mission requirements into product roadmaps, delivery plans, and measurable outcomes, leveraging AI-assisted tools and emerging technologies, and supporting executive stakeholders with program strategy, performance reporting, and decision-making.

Tech Stack

• Cloud
• PMP

Benefits

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holidays
• Parental Leave and dependent care
• Flexible work arrangements
• Professional development opportunities
• Employee assistance and wellness programs