Set and lead Filene's overall marketing and audience growth strategy.
Translate Filene's research and insights into compelling content and experiences.
Lead events strategy and execution to maximize ROI.
Identify opportunities to expand Filene's reach through partnerships and media.
Oversee analytics implementation and reporting.
Provide day-to-day leadership for the Marketing team.
Own the end-to-end digital member experience across web, mobile, and AI platforms.
Lead the evolution of Filene.org.
Champion UX/UI excellence and establish web design standards.
Lead the development of Filene's marketing technology ecosystem.
Model Filene Credo and maintain the culture of the organization.

Bachelor’s degree required; Master’s degree in business or related field preferred.
10+ years of progressive leadership experience in marketing, digital strategy, or digital product development.
Demonstrated success leading digital transformation initiatives.
Strong expertise in digital marketing, customer journeys, and audience engagement.
Technical fluency across modern marketing platforms.
Experience selecting and implementing CRM or marketing technology platforms.
Proven ability to lead cross-functional teams and manage external vendors.
Strong data orientation with experience using analytics to drive marketing decisions.
Exceptional communicator who can present a digital vision to executive leadership.
Self-directed, resourceful, and comfortable operating in a lean organization.
Experience in membership organizations, think tanks, research/publishing, nonprofit organizations, etc.

Chief Marketing and Digital Officer

Key skills