Manage the end-to-end lifecycle of user accounts, including permissions, roles, profiles, and sharing rules across diverse business units
Execute configuration changes such as creating objects, fields, page layouts, and validation rules; build and maintain declarative automation via Salesforce Flows
Triage and resolve incoming support tickets, providing end-to-end resolution and clear communication with internal stakeholders
Perform regular data hygiene tasks, including de-duplication and standardizing field usage
Work within two-week sprints and follow established release pipelines, coordinating with DevOps engineers to promote changes from sandbox to production
Build and maintain customized reports and dashboards that empower our Sales and RevOps teams.
Requirements
At least 5 years of experience in Salesforce Administration
Strong expertise in Salesforce Flow, user permissioning, and core configuration (Sales Cloud/Service Cloud)
Proven ability to work independently and manage tasks effectively within a global reporting structure
Experience working within a sprint-based environment and familiarity with release management/deployment cycles
Fluent English skills are essential for collaborating with stakeholders and documenting technical changes
Salesforce Certified Administrator (ADM-201) is a "nice to have" but we value your hands-on experience and platform knowledge above all.