About this role

Create and execute an Awareness Campaign Plan targeting internal and external stakeholders
Coordinate awareness artefacts: slide decks, Q&As, feedback tracking, promotional videos
Support video production: develop creative concepts and visions that resonate with diverse audiences
Attend meetings, take minutes, document action items, and follow up with project team and external contributors
Support Organisational Change Management (OCM) activities
Align awareness tasks with OCM work and ITM-RC1 implementation progress
Coordinate production and storage of project/system/test/service documentation
Track, monitor, and report on project progress in coordination with the Project Manager
Participate in Agile ceremonies
Maintain project documentation on SharePoint portal and JIRA
Produce monthly sprint completion reports and a final Project Closure Report

Subject Matter Expertise (SME) in creative concepts aimed at organizational change
At least three (3) years' experience in Awareness campaigns & supporting video creation
At least three (3) years' experience in organisational change/ transformational projects
Proficiency in taking meeting minutes and drafting comprehensive summaries
Proficiency in managing Microsoft SharePoint portal
At least five (5) years' experience in project management support
Good Knowledge of project management principles, practices and procedures
Proficiency in the use of Microsoft Office Suite
Thorough knowledge of the English language, both written and spoken

Business Change and Communications Specialist – ITM Recovery, Security Clearance

Key skills