Proactively identify, engage, and follow up with potential customers through outbound channels (cold calls, emails, LinkedIn, social selling, and more).
Create specific industry/segment approaches through research and understanding of market primary needs
Lead discovery conversations to understand prospect needs, highlight how Trengo can help, and guide them toward a qualified opportunity.
Book high-quality meetings and demos for Account Executives, ensuring a smooth and informed handover.
Work closely with Marketing and RevOps to align on messaging, account prioritization, and CRM accuracy.
Continuously test and refine outreach strategies in collaboration with Marketing, using data to improve conversion rates.
Contribute to a high performing, collaborative commercial environment by sharing insights, learnings, and best practices.

1–2+ years of experience in Sales Development, BDR, or a similar commercial role, preferably within the UK market and in an international SaaS or tech environment.
Excellent communication skills in English, combined with a hunter mentality and a positive attitude. Proficiency in Italian, Spanish, or German is a nice plus.
Comfortable picking up the phone and engaging in outbound motion regularly — you see feedback and “no’s” as part of the learning process
A structured and organized way of working: you enjoy using targets, cadences, and playbooks to guide your day.
A proactive and dynamic mindset with the willingness to continuously evolve with the industry requirements
Experience with CRM systems (particularly HubSpot) and sales tools (e.g LinkedIn Sales Navigator)
Interest in AI, automation, and the future of customer communication

🚀 Career growth with clear departmental tracks and support from your manager.
🌍 Hybrid working + 2 months per year to work abroad.
🧘 Mental health support with free sessions from on-demand psychologists (OpenUp).
📚 Learning budget + 2 extra days off to attend courses or conferences.
🌴 28 vacation days to rest, recharge, and travel
🚆 Travel reimbursement to our Utrecht HQ.
📶 Monthly internet & phone allowance to stay connected.
🍴 Daily warm lunches prepared by our workplace experience team when you’re at our beautiful Utrecht office.
💼 Pension contribution to help you plan for the future.
🛫 Sabbatical: After two years, enjoy up to three months away (unpaid) to rest, recharge, or see the world.

Sales Development Representative

Key skills