Administer and manage US employee benefits programs
Manage 401(k) plan administration
Serve as the primary owner of the TriNet PEO relationship
Own the EOR relationship for Canadian employees
Maintain and administer SAP SuccessFactors for the North American population
Provide expert guidance on complex US and Canadian employee relations matters
Ensure compliance with California-specific requirements
Maintain and update North America HR policies
Oversee US employment contracts, onboarding and offboarding logistics
Advise leaders on workforce planning, headcount forecasting, and budget alignment
Lead organizational design initiatives
Drive talent management initiatives
Provide regular people data and insights
Lead rollout of global engagement surveys within North America
Deliver culture-building programs
Partner with ERGs and global DEI initiatives
Collaborate with the Talent Acquisition function

8+ years of HR or People & Culture experience
Deep expertise in US benefits administration
Hands-on experience with TriNet or a comparable PEO platform
Experience managing or overseeing an Employer of Record (EOR) relationship
Strong working knowledge of SAP SuccessFactors or comparable HRIS platforms
Strong knowledge of California and federal US employment law
Experience handling complex employee relations matters with professionalism and discretion
Experience supporting workforce planning, organizational design, and talent management initiatives
Track record of delivering employee engagement, retention, and culture-focused programs
Experience developing managers and supporting leadership teams through people-related initiatives
Comfort using people data and reporting to inform decision-making
Bachelor's or Master's degree in Human Resources, Business, Organizational Psychology, or a related field

Manager, People Experience – HR

Key skills