Overseeing the day-to-day activities of the Digital Ad Trafficking Specialists for NBC Local
Interviewing, hiring, training and development of the Ad Trafficking team
Manage multiple internal and external policies
Troubleshoot ad servers and sites to ensure campaigns operate effectively
Develop best practices around operational processes for ad supported streaming services
Maintain proactive communications regarding account status across multiple account stakeholders
Monitor and improve customer satisfaction as it relates to successful campaign management
Document, update and maintain ad specs, trafficking and workflow procedures
Ensure creative adheres to technical specifications
Manage communications with both internal and external teams

Bachelor’s degree or equivalent work experience
5+ years of working experience in ad serving platforms or ad trafficking
Previous Supervisors/management experience a plus
Strong interpersonal and team skills
Bilingual English/Spanish (both written and oral) a plus
Proficiency in MS Office
Solid understanding of Google Ad Manager, Freewheel, and other digital advertising vendors
Strong understanding with various online creative formats (e.g., Javascript tags, Video/VAST, Rich Media)

Manager, Digital Sales Operations

Key skills