Align and own the HR strategy for the Operations and Placement groups within North America Insurance
Build strong relationships with business leaders to provide thought leadership on organizational and people-related strategies
Understand the business strategy and identify opportunities to increase alignment by helping business leaders identify, prioritize, and build organizational capabilities
Diagnose gaps between current and desired organization performance and deploy actions to resolve gaps
Provide data-driven guidance and constructive counsel to senior leaders
Lead strategic workforce planning efforts, including capacity modeling, role clarity, and critical role identification to support scalable growth
Act as a liaison between HR Business Partners, HR Shared Services, and COEs
Manage and develop a team of HR professionals by setting clear expectations and conducting performance reviews
Identify and implement performance metrics and analytics to measure effectiveness of HRBP team
Establish a regular cadence to align the HR team with overall HR strategy
Analyze processes to identify gaps or redundancies and improve how HR work is delivered
Stay informed of HR trends, best practices, and emerging technologies
Navigate complex organizational changes while helping employees adjust
Provide expert guidance on employee relations, compliance, and risk-related matters

Extensive experience as an HR Business Partner, including leadership of HR teams
Proven ability to partner with senior operations leaders and influence business outcomes
Strong operations and financial acumen, with the ability to connect people strategies to business performance
Demonstrated experience leading workforce planning, organizational design, and large-scale change initiatives
Strong critical thinking, problem-solving, consulting, and coaching skills
Excellent communication and relationship-building skills, with the ability to tailor messaging and influence decisions across audiences
Ability to assess situations accurately, identify risks, and exercise sound judgment in complex scenarios
Demonstrated experience managing complex employee relations and risk situations
Strong data literacy, with the ability to access, interpret, and translate data into actionable insights
Excellent organizational and time management skills, with strong attention to detail and ability to prioritize
Preferred: Experience with Workday.
Bachelor’s degree in business, Human Resources Management, or a related field, or a recognized equivalent combination of education and experience.
10+ years of HRBP or related experience, including leadership responsibilities
5+ years of client facing experience at the senior leadership level.
Preferred: PHR, SPHR, SHRM-CP, or SHRM-SCP certification

Senior Director, HR Business Partner

Key skills