You develop and own a scalable knowledge base as the central enablement product for our Marketplace partners.
You create modern, user-friendly learning formats such as step-by-step guides, video tutorials, walkthroughs, and troubleshooting flows.
You work closely with the Technical Integration team to translate practical onboarding insights into clear, actionable content.
You analyze content performance, user behavior, and support requests to continuously optimize content and expand self-service offerings.
You accelerate partner activation and drive stronger feature adoption through effective content and communication strategies.

You have at least 2 years of experience in content strategy, enablement, or knowledge management.
You have a solid understanding of technical concepts such as APIs, platforms, or integrations and can explain complex topics clearly.
You enjoy working in a data-driven way and use insights from content performance and user behavior to improve your work.
You value collaboration with diverse stakeholders and like exchanging ideas with colleagues from different teams over a coffee.

Welcome: We want you to feel comfortable from day one. That’s why we welcome you with our comprehensive onboarding program.
Development: Grow! We support and foster your personal development through various internal and external trainings.
Remote work: If your role does not require you to be present in the office, we can arrange your place of work individually — even for up to 20 days per year anywhere within the EU.
Mental health: Get fast, professional support from the psychologists at nilo if you feel overwhelmed in your private or professional life. Anonymous and free of charge.
Redcare Events: We promote team building through creative team events and celebrate our successes together at regularly scheduled parties.

Partner Enablement Manager

Key skills