Communications and Design Manager

Role Overview

• Creating and delivering a strategic stakeholder communications strategy for internal and external audiences, including employees, consumers and key influential stakeholders.
• Championing the creation of standardized material to provide consistent messaging and narratives to selected target audiences.
• Measuring the effectiveness of communications
• striving to continually improve and act on results and feedback.
• Actively managing, developing, and maintaining a range of communication channels (intranet, website, webinars, events, printed materials, videos, etc).
• Producing content for regulatory business plans and key submissions, key stakeholder publications, independent groups, stakeholder newsletters, internal / external communications as required by the business.
• Working with design and marketing agencies as required.
• Collaborating with other Communications colleagues to ensure communications present a consistent picture and include a link back to an overarching message strategy for the business.
• Creation of promotional media such as videos, leaflets and beyond to support our vision and position for internal and external purposes.
• Supporting Project Director and Director with external facing materials as required supporting our position and key messages.
• Continually seeking stakeholder feedback and commissioning research, analysing outputs and evaluating feedback from internal and external sources to support development and implementation of communication strategies for continual improvement.
• Supporting the development of communication skills, knowledge and behaviours across the RIIO2 team and the wider business.

Requirements

• Proven track record of developing and delivering complex internal and external communications strategies.
• Ability to professionally design high quality materials for internal and external audiences.
• Ability to provide present coherent written business documents for varied audiences.
• Ability to devise solutions to complex problems/challenges.
• Excellent planning and organisation skills.
• Ability to work to tight deadlines.
• Professional qualification or equivalent role experience.
• Experience of Project Management activities.
• Evidence of strong customer and stakeholder management skills.
• Computer literacy; track record of delivering results.
• Must be a team player with a flexible attitude and good inter-personal skills.
• Exceptional communication and influencing skills with internal/external stakeholders.

Benefits

• Up to 15% bonus
• Single healthcare cover
• 36 days annual leave
• Holiday purchase – perfect your work/life balance with extra annual leave
• Share Incentive Plan and Sharesave Scheme
• Payroll giving and charity matched funding
• Technology Vouchers – save more and spread the cost of your technology purchases
• Count us in – pledge to reduce carbon emissions and help fight climate change
• Electric Vehicle Schemes – to help you transition to green/clean driving
• Cycle to Work scheme and public transport season ticket loans
• Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
• Life Assurance (4x salary)
• Access to SmartSave financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more