Responsible for effectively leading SAP IS-U and CRM systems
Works collaboratively with business areas and IT senior leadership team
Conducts governance meetings with business lead
Manages implementation of medium/large scale SAP solutions/projects
Ensures effective lines of communication between various areas, processes and members
Engages with IOC team to ensure required resources are allocated to the applicable application project
Daily management of staff, including internal IT staff and external IT consultants
Responsible for their staff performance evaluation process.

Bachelor’s degree in Computer Science or other related field
Minimum of 8 years of relevant experience
Experience working in support of retail access and device management teams
Experience supporting meter-to-cash processes
Experience working as a Functional Analyst, Business Relationship or in an IT consulting role
Experience managing IT projects and resolving day to day issues
Strong technical, analytical, interpersonal, collaboration, organizational skills
Excellent written and verbal communication skills
Proven ability to proactively identify innovative solutions to challenging problems.
Experience synthesizing and communicating complex information simply and accurately to non-technical users.

Manager – SAP

Key skills