Lead collaboration with cross-functional teams in an Agile environment to gather and document business requirements for software development projects.
Analyze and translate business needs into clear, concise user stories aligned with project goals.
Partner with business stakeholders and development teams to support a shared understanding of project requirements.
Analyze existing systems and processes to identify opportunities for improvement and efficiency gains.
Review story requirements with cross-functional teams and validate system functionality.
Contribute to implementations, troubleshoot issues, conduct impact analysis, and recommend solutions.
Review system enhancements with project stakeholders.
Create flow diagrams and document technical solutions.
Mentor junior and mid-level analysts and provide technical guidance.
Continuously learn and adapt to modern technologies, business analysis best practices, and Agile methodologies.

5+ years of experience as a Business Systems Analyst or equivalent technology industry background
Ability to identify and solve business problems through innovative and practical solutions
Strong communication skills to convey technical information clearly to audiences at all levels
Proven experience with Crystal Reports and Web Intelligence (WebI)
Strong expertise with the EASY database system and related data
Experience supporting external client analytics and reporting, including total rewards files, external plan and participant data file
Solid background in Agile methodologies, with hands-on use of tools such as Jira and Confluence
Experience implementing AI-driven use cases
Strong Project Management skills
Experience collecting, documenting, and managing system requirements from stakeholders.
Deep understanding of highly complex multi-platform applications and systems.
Strong documentation skills to create reports, manuals, workflows, and specifications.
Ability to manage tasks, timelines, and resources to support successful project delivery.
Flexibility and adaptability to changes in project scope, requirements, and technology.
Expertise in business analysis within software development environments.

Medical, dental, vision and life insurance
Retirement savings – 401(k) plan with generous company matching contributions (up to 6%)
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time — 16 hours per calendar year
Leave of absence programs – including paid parental leave, paid short
and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Senior Business Systems Analyst

Key skills