design and deliver a global internal communications strategy aligned to business priorities and transformation goals
develop strong, clear narratives that enable employees to understand strategy, performance, and change
tailor enterprise messages to diverse regional audiences while maintaining consistency
lead global “license to operate” internal campaigns (e.g. safety, cyber, compliance)
drive engagement across office, plant, R&D, supply chain, and frontline teams globally
establish and track metrics and insights to continuously improve effectiveness
partner with senior leaders to deliver executive communications
lead the planning and delivery of high-impact HQ events
act as a digital communications expert, optimising internal platforms
oversee development of high-quality, accessible multimedia content
support major transformation initiatives with clear communication roadmaps and narratives
identify and mitigate communication risks associated with change
enable employee adoption and engagement throughout transition phases
build strong partnerships with:
Castrol Leadership Team
Global and regional communications teams

Extensive experience in internal communications, ideally in a global, matrixed organisation
Proven ability to develop and deliver high-impact communication strategies
Strong background in: Leadership communications
Change and transformation communications
Large-scale employee engagement initiatives
Exceptional written and verbal communication skills, with the ability to simplify complex messages
Strong digital communication expertise, including internal platforms and content systems
Data-driven attitude with ability to use insights to enhance communication impact
Excellent partner management, including influencing senior leaders
Creative, strategic problem solver with strong execution capability
Desirable Experience within automotive, lubricants, manufacturing, or technical environments
Exposure to crisis or reactive communications
Understanding of diverse workforce segmentation (frontline, plant, hybrid, etc.)
Ability to work with data insights to enhance communication impact.
Experience using AI and digital tools in communications

Head of Global Internal Communications

Key skills