In this role we will train you up to manage your own caseload.
It’s varied and busy and there is good opportunity to get involved in client liaison.
Experience of handling defended small claims is essential.
Day to day dealings with collections.
Day to day communication with clients via telephone.
Requirements
a minimum of 6 months’ administration experience, ideally gained within a legal or professional services environment
competency with IT systems to include Microsoft Word and Excel
experience gained in the area of debt or asset recovery will be advantageous
previous experience of running your own caseload and / or using a case management system is ideal, but not essential
the ability to work well in a team and develop good working relationships with colleagues and others
good communication skills with the confidence to liaise openly and clearly with colleagues and clients
the ability to produce a high standard of work, sometimes under pressure, whilst maintaining accuracy and good attention to detail
to be able to demonstrate flexibility, initiative and confidence in your own ability
Benefits
We embrace agile working and offer a blended approach to where and how we work.
We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.
We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Manchester, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Seaford, Storrington, Southampton & Tunbridge Wells.
A competitive salary with great benefits including private medical, 27 days holiday plus bank holidays and a bonus day off for your birthday
A culture of trust, empowerment and autonomy over your work
Part of a vibrant, forward-thinking team with the support of friendly, approachable partners who encourage and support your career development
Hybrid working (3 days per week minimum) with the option of working from our Birmingham or Stratford-upon-Avon offices