Lead end-to-end design for moderately complex experiences—from concept to launch—shaping both interaction patterns and content in a single workflow.
Translate business and user needs into cohesive journeys while ensuring consistency across flows and touchpoints.
Apply emerging AI enhanced workflows to accelerate ideation, execution, and quality of design output.
Collaborate closely with product, engineering, research, and specialists (like accessibility, brand, and legal) to deliver compliant, high-quality work.
Build deeper expertise in your craft emphasis, stay current on best practices, and share learnings to improve team outcomes.
Requirements
4+ years of product, user experience, or content design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Hands-on experience designing end-to-end digital account opening experiences that enhance customer experience and conversion
4+ years of experience in experience design, product design, or integrated design working on digital products at scale
Proven ability to lead end-to-end design across complex journeys, including interaction design, visual design, and content considerations in a single workflow
Experience designing for financial services, banking, or other regulated industries with a strong understanding of compliance, risk, and accessibility requirements
Exposure to AI-assisted design tools or workflows, with the ability to use them to accelerate ideation and execution
Demonstrated ability to translate business goals and user needs into clear, simple, and consistent customer experiences
Strong portfolio showing applied design thinking, problem framing, and measurable outcomes across multiple touchpoints
Experience partnering closely with product managers and engineers in an agile environment to deliver shipped products
Familiarity with design systems and ability to apply and extend patterns to ensure consistency at scale
Experience working with user research and data to inform design decisions, including usability testing and iterative improvement
Strong communication and storytelling skills, including the ability to present design rationale and influence stakeholders
Ability to balance multiple priorities and work through ambiguity while maintaining quality and attention to detail
Experience collaborating with cross-functional partners such as accessibility, legal, risk, and brand teams
Commitment to inclusive design and creating experiences that work for a diverse customer base
Bachelor’s degree in design, human-computer interaction, or a related field, or equivalent practical experience
Benefits
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance