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Supervisor, Customer Support at CHS Inc. | JobVerse
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Supervisor, Customer Support
CHS Inc.
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Supervisor, Customer Support
Gwinner, North Dakota, United States of America
Full Time
5 days ago
$61,400 - $98,200 USD
No Visa Sponsorship
Apply Now
Key skills
Leadership
Team Leadership
Communication
About this role
Role Overview
Direct supervision of front-line employees
Responds to customer inquiries regarding orders, onboarding, portal support, contract administration, billing, settlements, disputes, and general inquiries
Manage recruitment, hiring, and annual review processes for the customer service team
Manage daily workflow activities of staff responsible for providing service and support to customers
Investigate and resolve escalated customer inquiries as needed
Requirements
High School diploma or GED
2+ years of experience in Customer Service and Support
Quarterly business travel within the region
Previous experience in Customer Service/Support
Strong written and verbal communication skills
Proficient in MS Office suite
Bachelor's degree preferred in Business, Business Administration, Communications, or related field
Previous team leadership or supervisory experience preferred
Benefits
Medical
Dental
Vision
Wellness programs
Life insurance
Health and dependent care spending accounts
Paid time off
401(k)
Pension
Profit sharing
Short
and long-term disability
Tuition reimbursement
Adoption assistance
Apply Now
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